Products purchased through Battery House or at our location may include warranty coverage. It is Battery House policy to honor warranty claims within the warranty period; however, claims will not be accepted on products that are defective due to owner abuse/neglect or used in applications for which the product is not intended. A warranty claim may require product analysis prior to issuance of credit/replacement.
Warranty coverage requires a proof of purchase, or original receipt, and applies to the original purchaser. Warranties are not transferable. Specific terms and conditions of warranty policies will vary by product type. Modification of these policies, if applicable, will be posted.
The following table summarizes the warranty period for many of our products. Please contact Battery House with questions on coverage for a specific product.
Battery Warranties
|
Battery |
Brand |
Warranty Term |
|
Alkaline |
All Brands |
Freshness Guarantee |
|
Camcorder |
All Brands |
12 Months |
|
Cellular Phone |
All Brands |
6 Months |
|
Chargers |
All Brands |
Manufacture Stated Warranty |
|
Cordless Phone |
All Brands |
6 Months |
|
Cordless Tool |
All Brands |
6 Months |
|
Digital Camera |
All Brands |
12 Months |
|
E-Reader |
All Brands |
6 Months |
|
Emergency Lighting and Security |
All Brands |
6 Months |
|
GPS or PND |
All Brands |
6 Months |
|
Industrial Rechargeable |
All Brands |
30 days |
|
iPod or MP3 |
All Brands |
6 Months |
|
Lithium |
All Brands |
Freshness Guarantee |
|
Laptop & Computer |
NM part # |
90 Days |
|
Laptop & Computer |
DQ part # |
12 Months |
|
Laptop & Computer AC Adapters |
All Brands |
6 Months |
|
Netbook and Mini Notebook |
All Brands |
6 Months |
|
PDA |
All Brands |
6 Months |
|
Scanner |
All Brands |
12 Months |
|
SLA Sealed Lead Acid |
All Brands |
6 Months |
|
Tablets |
All Brands |
6 Months |
|
Two Way Radio |
NiCd |
12 Months |
|
Two Way Radio |
NiMH |
12 Months |
|
Two Way Radio |
Li Ion |
12 Months |
|
UPS |
All Brands |
6 Months |
|
Video Game |
All Brands |
6 Months |
|
Wheelchair or Mobility |
All Brands |
6 Months |
Warranty is Void if:
- Label and or serial number removed
- Bar code warranty label removed
- Battery has been modified, improperly charged, improperly installed, neglected, overcharged, opened, or misused in any way
- Label written on or defaced.
- Parts or components missing
- Failure to protect battery when sending back for warranty claim.